What is the difference between us and the Competition?
1. We give your order our individual attention.
2. Your information is secure. All of our orders are processed over a secure internet server which is among the most secure available today. All of your information will be encrypted using our SSL (Secure Socket Layer) software which is a standard among e-commerce websites today. We use Authorize.net. We believe that this method of processesing private information like this is even more secure that over the phone or fax. We have added Invisus security system for businesses for extra security.
3. Impecca™, products are recognized by users worldwide as we continue to lead the industry based on our commitment to innovation and quality. Impecca's strength lies in its ability to identify, develop and utilize leading edge technology and turn them into innovative, unique and affordable products making us the undisputed leader in every category we embark. Impecca™ is committed to serve electronic consumers worldwide with lifestyle enhancing electronic gadgets, and exciting digital products while securing competitiveness in the market.
4. Our products are all new and under the manufacturer's warranty. Beware of those that sell their products under market value, they may disappear. We are here to stay!
5. If you have a problem, call us at 270-991-5868 or email support@frameitdigital.com.
Is my information safe and secure?
Yes, we take every precaution to keep your information confidential and we do not share your payment information with anyone. We share your address with our shipper so you can get your product as soon as possible.
We are excited that we found Invisus Small Business Security system. It makes our site safe and secure for you to shop with ease!
FrameItDigital.com is a verified merchant by Authorize.net and Paypal.
Accept Credit Cards
What type of payments do you accept?
FrameItDigital gives you several ways to purchase your digital frame or camera. We want to make the process as easy and simple for you as possible. You can use any of the major credit cards, Paypal or and echeck. Very simple!
We accept major credit cards and e-checks through our secure merchant account at Authorize.net. Payments can be made through Paypal to orders@frameitdigital.com. We are Authorize.net and Paypal verified!
Is my digital photo frame under warranty?
Yes, the digital photo frame that you purchased is under the manufacturers warranty. We will work with you with any issues to make sure your product is working correctly.
It will need to be returned to the manufacturer for replacement. The manufacturer return information will be included in the product box.
Can my digital photo frame be returned?
Yes, if the photo frame is damaged when you receive it, please call, it can be returned for exchange of the same product, if available. If the same product is not available, we will upgrade to next best one. The product will be returned directly to the manufacturer for refund.
If you are not happy with your product, please contact us through support@frameitdigital.com and will help you with an exchange or a refund!
The AC adaptor does not fit properly?
When inserting the AC adaptor into your digital photo frame, ensure that it is totally flushed (no metal is sticking out). If metal is seen sticking out you need to push the adaptor in a bit more.
Does the battery have its own charger or does it recharge in the digital frame?
The DFB-7 does not require a separate charger, it recharges in the digital photo frame.
I downloaded music to my SD memory card but can not play the music and watch the photos at the same time.
On the remote there are 2-buttons one for Slideshow and one to Play Music. Press Slideshow for an indication on the LCD that you activated the slideshow, once the slideshow is playing, press the Music button, this allows both to work simultaneously.
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